Hotel St. Helene - New Orleans

508 Chartres St., New Orleans, United States, 70130  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel St. Helene - New Orleans

Wi-Fi
Parking

No parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Swimming pool

Seasonal outdoor pool

TV

Flat-screen TV

Meeting facilities

Meeting room

Overview

The charming 3-star Hotel St. Helene is set in French Quarter (Vieux Carré) district and offers cozy guestrooms with a view over the street. Built in 1800, the hotel is a combination of French architecture and contemporary facilities.

Hotel St. Helene is 20 minutes' walk from the center of New Orleans. Such New Orleans sights as St Louis Cathedral, Natchez Steamboat Cruise and Cabildo are all within reach.

Guests may find Jackson Square within 300 meters of the property, while New Orleans Pharmacy Museum is 50 meters away.

Gallery Bienvenu train station is swiftly reachable. It will take around 20 minutes to get to Louis Armstrong New Orleans airport by car.

Rooms

Hotel St. Helene offers 25 rooms fitted with a laptop-size safe, complimentary wireless internet, heating, flat-screen TV and a writing desk for a comfortable stay in New Orleans. Bathrooms come with a shower and complimentary toiletries.

Eat & Drink

Serving an array of dishes, Napoleon House Bar & Cafe and Johnny's Po are just 50 meters away.

Services

Guests can avail of concierge service, 24-hour front desk and porter service.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of rooms:   16.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Air conditioning in public areas
  • Children are welcome
  • No elevators
  • Smoke detectors

Services

  • Tours/Ticket assistance
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Meeting room

Children's facilities

  • Children's pool

Leisure facilities

  • Seasonal outdoor pool

Room view

  • Courtyard view

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Sitting area
  • Dressing area
  • Bottled water
  • Ironing facilities

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  11 am

How to reach hotel

hotel Hotel St. Helene - New Orleans New Orleans location
Show big map »

Hotel Address:

508 Chartres St., New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    4000 ft
Airports
Train Stations
  • Union Station
    1.1 mi
Restaurants
  • Napoleon House Bar & Cafe (cuisine: American, Cajun & Creole)
    100 ft
  • Oceana Grill
    900 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    500 ft
  • Washington Artillery Park
    1000 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of rooms:
    16

Rooms and availability

Hotel St. Helene photos Room
Standard Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Dressing area
  • Fan
  • Parquet floor
  • Telephone
  • Bathroom:Bathroom
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Hotel St. Helene photos Room
Suite
Courtyard view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Parquet floor
  • Telephone
  • Bathroom:Bathroom
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Flat
  • Room size:

    205 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Hotel St. Helene photos Room
Deluxe Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Seating area
  • Ironing facilities
  • Dressing area
  • Fan
  • Parquet floor
  • Telephone
  • Bathroom:Bathroom
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station

Hotel St. Helene Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

Popular areas

Shopping areas

  • French Market Area700 ft

Monuments and Landmarks

Museums

Local attractions

  • The National WWII Museum5100 ft
    945 Magazine Street, New Orleans
  • Algiers Levee1.1 mi
    Patterson Street, New Orleans
  • Mardi Gras World1.5 mi
    1380 Port of New Orleans Place, New Orleans
  • Ogden Museum of Southern Art5000 ft
    925 Camp Street, New Orleans
  • Warehouse District1.3 mi
    New Orleans, LA

Near the hotel

  • New Orleans Pharmacy Museum100 ft
    514 Chartres St, New Orleans
  • Historic New Orleans Collection500 ft
    533 Royal Street, New Orleans
  • Jean Lafitte National Historical Park and Preserve500 ft
    419 Decatur Street, New Orleans
  • Gallier House900 ft
    1118 and 1132 Royal St., New Orleans
  • Storyville District400 ft
    125 Bourbon Street, New Orleans
  • French Quarter1500 ft
    Canal St to Esplanade Ave, New Orleans
  • Cabildo700 ft
    701 Chartres St, New Orleans

Restaurants nearby

  • Napoleon House Bar & Cafe100 ft

    Address: 500 Chartres St
    Phone: 504-524-9752

    74% likes this, based on 468 reviews
    Cuisine: American, Cajun & Creole
    Price Range: USD 3 - USD 27

  • Johnny's Po-Boys300 ft

    Address: 511 Saint Louis St
    Phone: 504-524-8129

    73% likes this, based on 816 reviews
    Cuisine: Cajun & Creole
    Price Range: USD 2 - USD 22

  • Ralph & Kacoo's300 ft

    Address: 519 Toulouse St
    Phone: 504-522-5226

    67% likes this, based on 271 reviews
    Cuisine: American, Cajun & Creole
    Price Range: USD 22 - USD 27

  • Oceana Grill900 ft

    Address: 739 Conti St
    Phone: 504-525-6002

    72% likes this, based on 2499 reviews
    Price Range: USD 21 - USD 26

  • K-Paul's Louisiana Kitchen400 ft

    Address: 416 Chartres St
    Phone: (504) 596-2530

    81% likes this, based on 668 reviews
    Cuisine: Cajun & Creole
    Price Range: USD 33 - USD 57

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of rooms:
    16
Hotels nearby

Hotel St. Helene Reviews

Guest reviews are submitted by our customers after their stay at Hotel St. Helene

Average guest rating

7.8out of 10
Fabulous
Based on 43 reviews

Guest reviews

  • Older travelers
    2.8

    3 flights of stairs (no elevator) to get to your room that is the size of a closet for $200.00 per night. Raised floor with no lighting where someone could easily get injured!! Incredible!!!!!! What do you think???

  • Older travelers
    6.2

    The location was great and Ty was wonderful and very friendly

    The balcony view was horrible (parking garage) and the trash pick up noise every night at 2am and 5am was just awful. Charging so much more for the balcony room is not right because you are not getting any benefits of it. I would have rather paid less for a non-balcony room with no trash pick up noise. If I would have known trash pick up was every night I would have ask to change rooms. When I ask the front desk on day 2 if trash gets picked up every night, she did not know. The room was clean with the exception of the floors. Our feet were black while walking around. So we wore our flip flops the rest of our stay. The balcony was also very dirty and I went out to the hall and grabbed a broom and swept it.

  • Older travelers
    6.2

    Wonderful location! Quirky decor Outside balconey Soft sheets

    Sorry breakfast!!!!!!!!!!!!!!!!!!!!! Bad mattress Badly managed. Hotel could be ideal if services improved.

  • Family with children
    10.0

    The hotel was small yet cozy! The courtyard pool was beautiful and inviting. I loved our balcony overlooking the courtyard!

  • Couple
    10.0

    Awesome location, 2 blocks from the heart of Bourbon and 2 blocks from river walk! Walking distance to all of the French Quarter!

    Everything was great!!

  • Couple
    6.2

    I liked the staff and the easy walk through the French Quarter.

    There were too many renovations going on for me to see the beauty of the place. The hotel doesn't work.

  • Group of friends
    8.2

    The location was unbeatable; the staff were very friendly, courteous and helpful; the design of the hotel interior and exterior was impressive; we LOVED the pool.

    Because of the interior design, the hotel is quite 'echoey'. If there are loud talkers on the stairs or hallways, you can hear them very clearly. Also, and MOST annoyingly, the doors to each room are spring loaded so they close very quickly and very LOUDLY! If the guests are the thoughtful type, they shut the door carefully to avoid the slam. But if they are not (and unfortunately we were surrounded by a number of these types of guests) you can expect loud door slamming day and night - which is very disturbing and uncomfortable.

  • Family with children
    7.4

    It was very clean, staff were very nice, convenient location.

    The hotel did not have a working elevator and what was described as a "king suite with separate shower and bath" was actually a double bed with a shower only.

  • Older travelers
    9.6

    The hotel is centrally located to all of the spots we wanted to visit. The employees are extremely helpful and friendly.

    The elevator is not in working order. Apparently the owners have run into bureaucratic red tape.

  • Older travelers
    10.0

    Location, location, location.

    The older style indoor hallways mean you can hear conversations and doors closing at all hours. Take earplugs and you'll have a perfect stay.

  • Single
    8.8

    Relaxing minimalist design after renovation, preserves nice old features like high ceilings. Rooms are sparse but comfortable. Great location in the French Quarter. Would take this over big hotel any time.

    Ventilation was noisy. However, it provided an excellent foil for the noise from the building next door, which sometimes hosts parties.

  • Single
    10.0

    I really enjoyed my stay at St. Helene. The staff was very polite and helpful! They recommended great places to dine (Oceanas and Cafe Flor de lis), allowed me to leave my luggage there free of charge while I ran some errands, and answered any questions I had. The room was very clean and unique decor! It didn't feel like a hotel (in a good way), more like a very relaxing get-away room. I will definitely stay here again!

    The only delta was that the television was fuzzy. I didn't bother asking to fix it, I mean it's probably an indicator that one should be out exploring nola instead of watching tv.

  • Older travelers
    6.6

    Location -balcony-

    They need a plan for parking perhaps a valet service or at the least, an arrangement with another facility. The chairs on the balcony need to be more comfortable. Trucks would park in front of the hotel and leave the coolers on the ownership should take steps to do something about idling trucks.

  • Single
    7.8

    The staff was friendly and professional. The hotel was recently renovated and is clean, airy and comfortable. The location is excellent. They have a nice little courtyard with a small but inviting swimming pool. I wasn't expecting any kind of breakfast, but they set up coffee and pastries every morning - nice touches, as were the complementary water bottles and pralines in the room upon check-in. Their in-room amenities such as soap, body wash, shampoo, conditioner, iron, ironing board and safe are more than adequate and add to a general sense of comfort. The rooms are spacious and tasteful.

    Upon arrival, there was a mix-up with the room assigned to me due to a guest who should've checked out but stayed an extra night. As a result, I spent a night in another room and then had to be moved the next day - a minor inconvenience which really only meant that I couldn't unpack right away. The staff moved my luggage for me while I was out. Also, my first room had no tv service. I was informed of this upon check-in. The elevator isn't working yet. This didn't bother me, but I can see how it might be troublesome to others. Sound travels quite a bit within the hotel. I recommend earplugs:)

  • Couple
    8.8

    We loved the convenience of the hotel. It was very clean.

    I didn't like that the elevator was out.

How to reach hotel

hotel Hotel St. Helene - New Orleans New Orleans location
Show big map »

Hotel Address:

508 Chartres St., New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    4000 ft
Airports
Train Stations
  • Union Station
    1.1 mi
Restaurants
  • Napoleon House Bar & Cafe (cuisine: American, Cajun & Creole)
    100 ft
  • Oceana Grill
    900 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    500 ft
  • Washington Artillery Park
    1000 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of rooms:
    16