Hotel St Helene - New Orleans

508 Chartres St., New Orleans, United States, 70130  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel St Helene - New Orleans

 Free Wi-Fi

Free Wi-Fi in rooms

 24-hour

24-hour reception

 Swimming pool

Seasonal outdoor pool

 Breakfast

Continental breakfast

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Children's pool

 Pets

No pets allowed

Overview

The charming 3-star Hotel St Helene lies within walking distance of Jackson Square, The National WWII Museum and New Orleans Pharmacy Museum. Operating in New Orleans since 1800, this hotel features French architecture and modern comforts.

Nestled in the heart of New Orleans and a 20-minute walk from Gallery Bienvenu train station. The property lies within 2 km from the city center.

Guests can reach Hotel St Helene by car from Louis Armstrong New Orleans airport in 20 minutes.

Rooms

The hotel's 16 contemporary rooms come with Wi-Fi, climate control, cable TV, a seating area and iPod docking station as well as marble bathrooms with a hairdryer, a shower and complimentary toiletries. Some rooms offer a spectacular view over the street.

Eat & Drink

Serving a wide assortment of dishes, Napoleon House Bar & Cafe and Johnny's Po-Boys are about 50 meters from the property.

Services

Residents will benefit from 24-hour reception, concierge service and ironing service.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of rooms:   16.

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Facilities

General

  • Free Wi-Fi
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • No elevators

Services

  • Bell staff/Porter
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Meeting room

Children's facilities

  • Children's pool

Leisure facilities

  • Seasonal outdoor pool

Room view

  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Sitting area
  • Dressing area
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • iHome
  • Direct dial telephone
  • Free local telephone calls

Room decor

  • Parquet floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Hotel St Helene - New Orleans New Orleans location
Show big map »

Hotel Address:

508 Chartres St., New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    4000 ft
Airports
Train Stations
  • Gallery Bienvenu
    4300 ft
  • BECA gallery Bridge for Emerging Contemporary Art
    5000 ft
Restaurants
  • Napoleon House Bar & Cafe (cuisine: American, Cajun & Creole)
    100 ft
  • Oceana Grill
    900 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    500 ft
  • Washington Artillery Park
    1000 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of rooms:
    16

Rooms and availability

Hotel St Helene photos Room
Double Room
Bed type: Queen-size bed
Size: 205 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Hotel St Helene photos Room
    Suite
    Bed type: Queen-size bed
    Size: 205 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Hotel St Helene - New Orleans New Orleans location
      Show big map »

      Hotel Address:

      508 Chartres St., New Orleans, United States, 70130

      Get directions
      City Center
      • New Orleans
        4000 ft
      Airports
      Train Stations
      • Gallery Bienvenu
        4300 ft
      • BECA gallery Bridge for Emerging Contemporary Art
        5000 ft
      Restaurants
      • Napoleon House Bar & Cafe (cuisine: American, Cajun & Creole)
        100 ft
      • Oceana Grill
        900 ft
      Parks
      • Jean Lafitte National Historical Park and Preserve
        500 ft
      • Washington Artillery Park
        1000 ft
      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2011
      • Number of rooms:
        16

      Hotel St Helene Location

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      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
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      • General

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      Click the hotel to go to the main hotel page.

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      What's nearby

      Tourist attractions

      • Old Absinthe House Bar - 700 ft
      • Saint Louis Cathedral - 700 ft
      • Preservation Hall - 700 ft

      Popular areas

      • Pat O'Briens - 700 ft

      Convention centers

      Shopping areas

      Monuments and Landmarks

      Museums

      Local attractions

      • The National WWII Museum - 5100 ft
        945 Magazine Street, New Orleans
      • Algiers Levee - 1.1 mi
        Patterson Street, New Orleans
      • Mardi Gras World - 1.5 mi
        1380 Port of New Orleans Place, New Orleans
      • Ogden Museum of Southern Art - 5000 ft
        925 Camp Street, New Orleans
      • Warehouse District - 1.3 mi
        New Orleans, LA

      Near the hotel

      • New Orleans Pharmacy Museum - 100 ft
        514 Chartres St, New Orleans
      • Historic New Orleans Collection - 500 ft
        533 Royal Street, New Orleans
      • Jean Lafitte National Historical Park and Preserve - 500 ft
        419 Decatur Street, New Orleans
      • Gallier House - 900 ft
        1118 and 1132 Royal St., New Orleans
      • Storyville District - 400 ft
        125 Bourbon Street, New Orleans
      • French Quarter - 1500 ft
        Canal St to Esplanade Ave, New Orleans
      • Cabildo - 700 ft
        701 Chartres St, New Orleans

      Restaurants nearby

      • Napoleon House Bar & Cafe - 100 ft

        Address: 500 Chartres St
        Phone: 504-524-9752

        74% likes this, based on 468 reviews
        Cuisine: American, Cajun & Creole
        Price Range: USD 3 - USD 27

      • Johnny's Po-Boys - 300 ft

        Address: 511 Saint Louis St
        Phone: 504-524-8129

        73% likes this, based on 816 reviews
        Cuisine: Cajun & Creole
        Price Range: USD 2 - USD 22

      • Ralph & Kacoo's - 300 ft

        Address: 519 Toulouse St
        Phone: 504-522-5226

        67% likes this, based on 271 reviews
        Cuisine: American, Cajun & Creole
        Price Range: USD 22 - USD 27

      • Oceana Grill - 900 ft

        Address: 739 Conti St
        Phone: 504-525-6002

        72% likes this, based on 2499 reviews
        Price Range: USD 21 - USD 26

      • K-Paul's Louisiana Kitchen - 400 ft

        Address: 416 Chartres St
        Phone: (504) 596-2530

        81% likes this, based on 668 reviews
        Cuisine: Cajun & Creole
        Price Range: USD 33 - USD 57

      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2011
      • Number of rooms:
        16
      Hotels nearby

      Hotel St Helene Reviews

      Guest reviews are submitted by our customers after their stay at Hotel St Helene

      Average guest rating

      7.8out of 10
      Fabulous
      Based on 43 reviews

      Guest reviews

      • Older travelers
        2.8

        3 flights of stairs (no elevator) to get to your room that is the size of a closet for $200.00 per night. Raised floor with no lighting where someone could easily get injured!! Incredible!!!!!! What do you think???

      • Older travelers
        6.2

        The location was great and Ty was wonderful and very friendly

        The balcony view was horrible (parking garage) and the trash pick up noise every night at 2am and 5am was just awful. Charging so much more for the balcony room is not right because you are not getting any benefits of it. I would have rather paid less for a non-balcony room with no trash pick up noise. If I would have known trash pick up was every night I would have ask to change rooms. When I ask the front desk on day 2 if trash gets picked up every night, she did not know. The room was clean with the exception of the floors. Our feet were black while walking around. So we wore our flip flops the rest of our stay. The balcony was also very dirty and I went out to the hall and grabbed a broom and swept it.

      • Older travelers
        6.2

        Wonderful location! Quirky decor Outside balconey Soft sheets

        Sorry breakfast!!!!!!!!!!!!!!!!!!!!! Bad mattress Badly managed. Hotel could be ideal if services improved.

      • Family with children
        10.0

        The hotel was small yet cozy! The courtyard pool was beautiful and inviting. I loved our balcony overlooking the courtyard!

      • Couple
        10.0

        Awesome location, 2 blocks from the heart of Bourbon and 2 blocks from river walk! Walking distance to all of the French Quarter!

        Everything was great!!

      • Couple
        6.2

        I liked the staff and the easy walk through the French Quarter.

        There were too many renovations going on for me to see the beauty of the place. The hotel doesn't work.

      • Group of friends
        8.2

        The location was unbeatable; the staff were very friendly, courteous and helpful; the design of the hotel interior and exterior was impressive; we LOVED the pool.

        Because of the interior design, the hotel is quite 'echoey'. If there are loud talkers on the stairs or hallways, you can hear them very clearly. Also, and MOST annoyingly, the doors to each room are spring loaded so they close very quickly and very LOUDLY! If the guests are the thoughtful type, they shut the door carefully to avoid the slam. But if they are not (and unfortunately we were surrounded by a number of these types of guests) you can expect loud door slamming day and night - which is very disturbing and uncomfortable.

      • Family with children
        7.4

        It was very clean, staff were very nice, convenient location.

        The hotel did not have a working elevator and what was described as a "king suite with separate shower and bath" was actually a double bed with a shower only.

      • Older travelers
        9.6

        The hotel is centrally located to all of the spots we wanted to visit. The employees are extremely helpful and friendly.

        The elevator is not in working order. Apparently the owners have run into bureaucratic red tape.

      • Older travelers
        10.0

        Location, location, location.

        The older style indoor hallways mean you can hear conversations and doors closing at all hours. Take earplugs and you'll have a perfect stay.

      • Single
        8.8

        Relaxing minimalist design after renovation, preserves nice old features like high ceilings. Rooms are sparse but comfortable. Great location in the French Quarter. Would take this over big hotel any time.

        Ventilation was noisy. However, it provided an excellent foil for the noise from the building next door, which sometimes hosts parties.

      • Single
        10.0

        I really enjoyed my stay at St. Helene. The staff was very polite and helpful! They recommended great places to dine (Oceanas and Cafe Flor de lis), allowed me to leave my luggage there free of charge while I ran some errands, and answered any questions I had. The room was very clean and unique decor! It didn't feel like a hotel (in a good way), more like a very relaxing get-away room. I will definitely stay here again!

        The only delta was that the television was fuzzy. I didn't bother asking to fix it, I mean it's probably an indicator that one should be out exploring nola instead of watching tv.

      • Older travelers
        6.6

        Location -balcony-

        They need a plan for parking perhaps a valet service or at the least, an arrangement with another facility. The chairs on the balcony need to be more comfortable. Trucks would park in front of the hotel and leave the coolers on the ownership should take steps to do something about idling trucks.

      • Single
        7.8

        The staff was friendly and professional. The hotel was recently renovated and is clean, airy and comfortable. The location is excellent. They have a nice little courtyard with a small but inviting swimming pool. I wasn't expecting any kind of breakfast, but they set up coffee and pastries every morning - nice touches, as were the complementary water bottles and pralines in the room upon check-in. Their in-room amenities such as soap, body wash, shampoo, conditioner, iron, ironing board and safe are more than adequate and add to a general sense of comfort. The rooms are spacious and tasteful.

        Upon arrival, there was a mix-up with the room assigned to me due to a guest who should've checked out but stayed an extra night. As a result, I spent a night in another room and then had to be moved the next day - a minor inconvenience which really only meant that I couldn't unpack right away. The staff moved my luggage for me while I was out. Also, my first room had no tv service. I was informed of this upon check-in. The elevator isn't working yet. This didn't bother me, but I can see how it might be troublesome to others. Sound travels quite a bit within the hotel. I recommend earplugs:)

      • Couple
        8.8

        We loved the convenience of the hotel. It was very clean.

        I didn't like that the elevator was out.

      How to reach hotel

      hotel Hotel St Helene - New Orleans New Orleans location
      Show big map »

      Hotel Address:

      508 Chartres St., New Orleans, United States, 70130

      Get directions
      City Center
      • New Orleans
        4000 ft
      Airports
      Train Stations
      • Gallery Bienvenu
        4300 ft
      • BECA gallery Bridge for Emerging Contemporary Art
        5000 ft
      Restaurants
      • Napoleon House Bar & Cafe (cuisine: American, Cajun & Creole)
        100 ft
      • Oceana Grill
        900 ft
      Parks
      • Jean Lafitte National Historical Park and Preserve
        500 ft
      • Washington Artillery Park
        1000 ft
      Hotel information
      • Check-in:
        from  4 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2011
      • Number of rooms:
        16