Hotel St. Helene - New Orleans

508 Rue Chartres Street, New Orleans, United States, 70130  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel St. Helene - New Orleans

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Swimming pool

Seasonal outdoor pool

TV

Flat-screen TV

Meeting facilities

Meeting room

Overview

Hotel St. Helene is a 2-star venue positioned about 1.6 km from Ernest N. Morial Convention Center, Algiers Point Library and Ogden Museum of Southern Art. Hotel St. Helene has been welcoming guests to its contemporary rooms since 1800.

Hotel St. Helene is 20 minutes' walk from the center of New Orleans. This romantic property is located in the heart of New Orleans.

The hotel allows quick access to a river and parks.

Guests will find themselves a 20-minute walk from Gallery Bienvenu train station. A short drive takes guests to Louis Armstrong New Orleans airport.

Rooms

This property has 25 guestrooms including Deluxe Double Room, Double Room and Suite appointed with a ceiling fan, free Wi-Fi, an in-room safe, a seating area and an iPod dock. Some rooms overlook the street. Bathrooms are fitted with a hairdryer, a shower and complimentary toiletries.

Eat & Drink

Guests can dine at Napoleon House Bar & Cafe and Johnny's Po, about 50 meters away from the property.

Services

Residents will benefit from 24-hour reception, concierge service and ironing service.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of rooms:   25.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Air conditioning in public areas
  • Children are welcome
  • No elevators
  • Smoke detectors

Services

  • Tours/Ticket assistance
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Meeting room

Children's facilities

  • Children's pool

Leisure facilities

  • Seasonal outdoor pool

Room view

  • Courtyard view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • iHome
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  4 pm

Check-out

  • until  11 am

How to reach hotel

hotel Hotel St. Helene - New Orleans New Orleans location
Show big map »

Hotel Address:

508 Rue Chartres Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    4000 ft
Airports
Train Stations
  • Gallery Bienvenu
    4300 ft
  • BECA gallery Bridge for Emerging Contemporary Art
    5000 ft
Restaurants
  • Napoleon House Bar & Cafe (cuisine: American, Cajun & Creole)
    100 ft
  • Oceana Grill
    900 ft
Parks
  • Jean Lafitte National Historical Park and Preserve
    500 ft
  • Washington Artillery Park
    1000 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of rooms:
    25

Rooms and availability

Hotel St. Helene photos Room
Double Room
Bed type: Queen-size bed
Size: 205 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Hotel St. Helene photos Room
    Suite
    Bed type: Queen-size bed
    Size: 220 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Flat
      Bed type: Queen-size bed
      Size: 205 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Hotel St. Helene photos Room
        Deluxe Double Room
        Bed type: Queen-size bed
        Size: 220 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Hotel St. Helene photos Room
          Deluxe Queen Room
          Bed type: Queen-size bed
          Size: 220 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Hotel St. Helene - New Orleans New Orleans location
            Show big map »

            Hotel Address:

            508 Rue Chartres Street, New Orleans, United States, 70130

            Get directions
            City Center
            • New Orleans
              4000 ft
            Airports
            Train Stations
            • Gallery Bienvenu
              4300 ft
            • BECA gallery Bridge for Emerging Contemporary Art
              5000 ft
            Restaurants
            • Napoleon House Bar & Cafe (cuisine: American, Cajun & Creole)
              100 ft
            • Oceana Grill
              900 ft
            Parks
            • Jean Lafitte National Historical Park and Preserve
              500 ft
            • Washington Artillery Park
              1000 ft
            Hotel information
            • Check-in:
              from  4 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2011
            • Number of rooms:
              25

            Hotel St. Helene Location

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            • Airports
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            • Tourist attractions
            • Museums
            • Convention centers
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            • General

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            What's nearby

            Tourist attractions

            • Old Absinthe House Bar - 700 ft
            • Saint Louis Cathedral - 700 ft
            • Preservation Hall - 700 ft

            Popular areas

            • Pat O'Briens - 700 ft

            Convention centers

            Shopping areas

            Monuments and Landmarks

            Museums

            Local attractions

            • The National WWII Museum - 5100 ft
              945 Magazine Street, New Orleans
            • Algiers Levee - 1.1 mi
              Patterson Street, New Orleans
            • Mardi Gras World - 1.5 mi
              1380 Port of New Orleans Place, New Orleans
            • Ogden Museum of Southern Art - 5000 ft
              925 Camp Street, New Orleans
            • Warehouse District - 1.3 mi
              New Orleans, LA

            Near the hotel

            • New Orleans Pharmacy Museum - 100 ft
              514 Chartres St, New Orleans
            • Historic New Orleans Collection - 500 ft
              533 Royal Street, New Orleans
            • Jean Lafitte National Historical Park and Preserve - 500 ft
              419 Decatur Street, New Orleans
            • Gallier House - 900 ft
              1118 and 1132 Royal St., New Orleans
            • Storyville District - 400 ft
              125 Bourbon Street, New Orleans
            • French Quarter - 1500 ft
              Canal St to Esplanade Ave, New Orleans
            • Cabildo - 700 ft
              701 Chartres St, New Orleans

            Restaurants nearby

            • Napoleon House Bar & Cafe - 100 ft

              Address: 500 Chartres St
              Phone: 504-524-9752

              74% likes this, based on 468 reviews
              Cuisine: American, Cajun & Creole
              Price Range: USD 3 - USD 27

            • Johnny's Po-Boys - 300 ft

              Address: 511 Saint Louis St
              Phone: 504-524-8129

              73% likes this, based on 816 reviews
              Cuisine: Cajun & Creole
              Price Range: USD 2 - USD 22

            • Ralph & Kacoo's - 300 ft

              Address: 519 Toulouse St
              Phone: 504-522-5226

              67% likes this, based on 271 reviews
              Cuisine: American, Cajun & Creole
              Price Range: USD 22 - USD 27

            • Oceana Grill - 900 ft

              Address: 739 Conti St
              Phone: 504-525-6002

              72% likes this, based on 2499 reviews
              Price Range: USD 21 - USD 26

            • K-Paul's Louisiana Kitchen - 400 ft

              Address: 416 Chartres St
              Phone: (504) 596-2530

              81% likes this, based on 668 reviews
              Cuisine: Cajun & Creole
              Price Range: USD 33 - USD 57

            Hotel information
            • Check-in:
              from  4 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2011
            • Number of rooms:
              25
            Hotels nearby

            Hotel St. Helene Reviews

            Guest reviews are submitted by our customers after their stay at Hotel St. Helene

            Average guest rating

            7.8out of 10
            Fabulous
            Based on 43 reviews

            Guest reviews

            • Older travelers
              2.8

              3 flights of stairs (no elevator) to get to your room that is the size of a closet for $200.00 per night. Raised floor with no lighting where someone could easily get injured!! Incredible!!!!!! What do you think???

            • Older travelers
              6.2

              The location was great and Ty was wonderful and very friendly

              The balcony view was horrible (parking garage) and the trash pick up noise every night at 2am and 5am was just awful. Charging so much more for the balcony room is not right because you are not getting any benefits of it. I would have rather paid less for a non-balcony room with no trash pick up noise. If I would have known trash pick up was every night I would have ask to change rooms. When I ask the front desk on day 2 if trash gets picked up every night, she did not know. The room was clean with the exception of the floors. Our feet were black while walking around. So we wore our flip flops the rest of our stay. The balcony was also very dirty and I went out to the hall and grabbed a broom and swept it.

            • Older travelers
              6.2

              Wonderful location! Quirky decor Outside balconey Soft sheets

              Sorry breakfast!!!!!!!!!!!!!!!!!!!!! Bad mattress Badly managed. Hotel could be ideal if services improved.

            • Family with children
              10.0

              The hotel was small yet cozy! The courtyard pool was beautiful and inviting. I loved our balcony overlooking the courtyard!

            • Couple
              10.0

              Awesome location, 2 blocks from the heart of Bourbon and 2 blocks from river walk! Walking distance to all of the French Quarter!

              Everything was great!!

            • Couple
              6.2

              I liked the staff and the easy walk through the French Quarter.

              There were too many renovations going on for me to see the beauty of the place. The hotel doesn't work.

            • Group of friends
              8.2

              The location was unbeatable; the staff were very friendly, courteous and helpful; the design of the hotel interior and exterior was impressive; we LOVED the pool.

              Because of the interior design, the hotel is quite 'echoey'. If there are loud talkers on the stairs or hallways, you can hear them very clearly. Also, and MOST annoyingly, the doors to each room are spring loaded so they close very quickly and very LOUDLY! If the guests are the thoughtful type, they shut the door carefully to avoid the slam. But if they are not (and unfortunately we were surrounded by a number of these types of guests) you can expect loud door slamming day and night - which is very disturbing and uncomfortable.

            • Family with children
              7.4

              It was very clean, staff were very nice, convenient location.

              The hotel did not have a working elevator and what was described as a "king suite with separate shower and bath" was actually a double bed with a shower only.

            • Older travelers
              9.6

              The hotel is centrally located to all of the spots we wanted to visit. The employees are extremely helpful and friendly.

              The elevator is not in working order. Apparently the owners have run into bureaucratic red tape.

            • Older travelers
              10.0

              Location, location, location.

              The older style indoor hallways mean you can hear conversations and doors closing at all hours. Take earplugs and you'll have a perfect stay.

            • Single
              8.8

              Relaxing minimalist design after renovation, preserves nice old features like high ceilings. Rooms are sparse but comfortable. Great location in the French Quarter. Would take this over big hotel any time.

              Ventilation was noisy. However, it provided an excellent foil for the noise from the building next door, which sometimes hosts parties.

            • Single
              10.0

              I really enjoyed my stay at St. Helene. The staff was very polite and helpful! They recommended great places to dine (Oceanas and Cafe Flor de lis), allowed me to leave my luggage there free of charge while I ran some errands, and answered any questions I had. The room was very clean and unique decor! It didn't feel like a hotel (in a good way), more like a very relaxing get-away room. I will definitely stay here again!

              The only delta was that the television was fuzzy. I didn't bother asking to fix it, I mean it's probably an indicator that one should be out exploring nola instead of watching tv.

            • Older travelers
              6.6

              Location -balcony-

              They need a plan for parking perhaps a valet service or at the least, an arrangement with another facility. The chairs on the balcony need to be more comfortable. Trucks would park in front of the hotel and leave the coolers on the ownership should take steps to do something about idling trucks.

            • Single
              7.8

              The staff was friendly and professional. The hotel was recently renovated and is clean, airy and comfortable. The location is excellent. They have a nice little courtyard with a small but inviting swimming pool. I wasn't expecting any kind of breakfast, but they set up coffee and pastries every morning - nice touches, as were the complementary water bottles and pralines in the room upon check-in. Their in-room amenities such as soap, body wash, shampoo, conditioner, iron, ironing board and safe are more than adequate and add to a general sense of comfort. The rooms are spacious and tasteful.

              Upon arrival, there was a mix-up with the room assigned to me due to a guest who should've checked out but stayed an extra night. As a result, I spent a night in another room and then had to be moved the next day - a minor inconvenience which really only meant that I couldn't unpack right away. The staff moved my luggage for me while I was out. Also, my first room had no tv service. I was informed of this upon check-in. The elevator isn't working yet. This didn't bother me, but I can see how it might be troublesome to others. Sound travels quite a bit within the hotel. I recommend earplugs:)

            • Couple
              8.8

              We loved the convenience of the hotel. It was very clean.

              I didn't like that the elevator was out.

            How to reach hotel

            hotel Hotel St. Helene - New Orleans New Orleans location
            Show big map »

            Hotel Address:

            508 Rue Chartres Street, New Orleans, United States, 70130

            Get directions
            City Center
            • New Orleans
              4000 ft
            Airports
            Train Stations
            • Gallery Bienvenu
              4300 ft
            • BECA gallery Bridge for Emerging Contemporary Art
              5000 ft
            Restaurants
            • Napoleon House Bar & Cafe (cuisine: American, Cajun & Creole)
              100 ft
            • Oceana Grill
              900 ft
            Parks
            • Jean Lafitte National Historical Park and Preserve
              500 ft
            • Washington Artillery Park
              1000 ft
            Hotel information
            • Check-in:
              from  4 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2011
            • Number of rooms:
              25