Hotel St. Helene - New Orleans

508 Rue Chartres Street, New Orleans, LA, United States, 70130show map
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Highlights
8
FabulousBased on  43 reviews
Overview

Hotel St. Helene is a charming 2-star property featuring contemporary rooms in a business area of New Orleans. Featuring historical architecture, the hotel is opened since 1800.

It is nestled in the heart of New Orleans with direct proximity to Jackson Square, which is 300 meters away. 20 minutes' walk from New Orleans city center.

Hotel St. Helene offers a spectacular view to its guests.

Louis Armstrong New Orleans airport is situated within a 25-minute drive from Hotel St. Helene.

Rooms

Guests of Hotel St. Helene can make use of complimentary wireless internet, LCD flat panel TV, a personal safe, a writing desk and an iPod dock. Hotel St. Helene features rooms with the street view. They provide bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Napoleon House Bar & Cafe and Johnny's Po are 5 minutes walking distance from Hotel St. Helene.

Services

Residents will benefit from 24-hour reception, concierge service and porter service.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of rooms:   25.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Swimming pool

Seasonal outdoor pool

TV

Flat-screen TV

Meeting facilities

Meeting room

Services

  • Tours/Ticket assistance
  • Wake up service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Coffee/Tea in lobby

Business

  • Meeting room

Children

  • Children's pool

Spa & Leisure

  • Seasonal outdoor pool

Room view

  • Courtyard view

Room features

  • Air conditioning
  • In-room safe
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • iHome
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Saint Jude ShrineSaint Jude Shrine1700 ft
Hermann-Grima/gallier HistoricHermann-Grima/gallier Historic700 ft
Arnaud's RestaurantArnaud's Restaurant1000 ft
Musee Conti Wax MuseumMusee Conti Wax Museum1000 ft
Arts Council of New OrleansArts Council of New Orleans2300 ft
Junebug Productions IncJunebug Productions Inc2300 ft
Louisiana PhilharmonicLouisiana Philharmonic2700 ft
Theater DistrictTheater District2700 ft
Young Audiences IncYoung Audiences Inc3000 ft
French Quarter French Quarter 400 ftCanal St to Esplanade Ave Mississippi River to N Rampart St
St. Louis CathedralSt. Louis Cathedral800 ft615 Pere Antoine Aly
Jackson SquareJackson Square900 ft615 Pere Antoine Alley
St. Louis Cemetery No. 1St. Louis Cemetery No. 12400 ft425 Basin St 3421 Esplanade Ave
Faubourg Marigny Faubourg Marigny 3600 ft New Orleans, LA
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Napoleon House Bar & CafeNapoleon House Bar & Cafe100 ft500 Chartres St
Oceana GrillOceana Grill900 ft739 Conti St
Original Pierre Maspero'sOriginal Pierre Maspero's200 ft440 Chartres St
Johnny's Po-BoysJohnny's Po-Boys300 ft511 Saint Louis St
K-Paul's Louisiana KitchenK-Paul's Louisiana Kitchen400 ft416 Chartres St
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Fun-N-GamesFun-N-Games4300 ft
Ashe Cultural Arts CtrAshe Cultural Arts Ctr1.4 mi
New Orleans Recreation DeptNew Orleans Recreation Dept4300 ft
Saint John Baptist Community CtrSaint John Baptist Community Ctr1.1 mi
Tulane Univ School of MedicineTulane Univ School of Medicine3700 ft
Charity Hospital School-NrsngCharity Hospital School-Nrsng5000 ft
Louisiana State Univ Med SchlLouisiana State Univ Med Schl1.1 mi
Louisiana State University MedLouisiana State University Med1.1 mi
Katie's School of BarberingKatie's School of Barbering1.6 mi
Magazine StreetMagazine Street1.3 mi
Garden District Garden District 2.2 mi2727 Prytania Street
St. Joseph Church and GardensSt. Joseph Church and Gardens2.8 mi610 Lafayette St
New Orleans Botanical GardensNew Orleans Botanical Gardens2.9 mi1 Palm Dr
New Orleans City ParkNew Orleans City Park3.3 mi1 Palm Dr 1 Palm Drive, 70124, New Orleans, Louisiana
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Getting around
Airports
Lakefront (NEW)6.4 mi
NAS/Alvin Callendar (NBG)9.2 mi
Train
Union Station1.1 mi
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Reviews
7.8
FabulousBased on  43  reviews
  • 2.8
    Guest rating

    3 flights of stairs (no elevator) to get to your room that is the size of a closet for $200.00 per night. Raised floor with no lighting where someone could easily get injured!! Incredible!!!!!! What do you think???

  • 6.2
    Good

    The location was great and Ty was wonderful and very friendly

    The balcony view was horrible (parking garage) and the trash pick up noise every night at 2am and 5am was just awful. Charging so much more for the balcony room is not right because you are not getting any benefits of it. I would have rather paid less for a non-balcony room with no trash pick up noise. If I would have known trash pick up was every night I would have ask to change rooms. When I ask the front desk on day 2 if trash gets picked up every night, she did not know. The room was clean with the exception of the floors. Our feet were black while walking around. So we wore our flip flops the rest of our stay. The balcony was also very dirty and I went out to the hall and grabbed a broom and swept it.

  • 6.2
    Good

    Wonderful location! Quirky decor Outside balconey Soft sheets

    Sorry breakfast!!!!!!!!!!!!!!!!!!!!! Bad mattress Badly managed. Hotel could be ideal if services improved.

  • 10.0
    Exceptional

    The hotel was small yet cozy! The courtyard pool was beautiful and inviting. I loved our balcony overlooking the courtyard!

  • 10.0
    Exceptional

    Awesome location, 2 blocks from the heart of Bourbon and 2 blocks from river walk! Walking distance to all of the French Quarter!

    Everything was great!!

  • 6.2
    Good

    I liked the staff and the easy walk through the French Quarter.

    There were too many renovations going on for me to see the beauty of the place. The hotel doesn't work.

  • 8.2
    Fabulous

    The location was unbeatable; the staff were very friendly, courteous and helpful; the design of the hotel interior and exterior was impressive; we LOVED the pool.

    Because of the interior design, the hotel is quite 'echoey'. If there are loud talkers on the stairs or hallways, you can hear them very clearly. Also, and MOST annoyingly, the doors to each room are spring loaded so they close very quickly and very LOUDLY! If the guests are the thoughtful type, they shut the door carefully to avoid the slam. But if they are not (and unfortunately we were surrounded by a number of these types of guests) you can expect loud door slamming day and night - which is very disturbing and uncomfortable.

  • 7.4
    Very good

    It was very clean, staff were very nice, convenient location.

    The hotel did not have a working elevator and what was described as a "king suite with separate shower and bath" was actually a double bed with a shower only.

  • 9.6
    Exceptional

    The hotel is centrally located to all of the spots we wanted to visit. The employees are extremely helpful and friendly.

    The elevator is not in working order. Apparently the owners have run into bureaucratic red tape.

  • 10.0
    Exceptional

    Location, location, location.

    The older style indoor hallways mean you can hear conversations and doors closing at all hours. Take earplugs and you'll have a perfect stay.

  • 8.8
    Superb

    Relaxing minimalist design after renovation, preserves nice old features like high ceilings. Rooms are sparse but comfortable. Great location in the French Quarter. Would take this over big hotel any time.

    Ventilation was noisy. However, it provided an excellent foil for the noise from the building next door, which sometimes hosts parties.

  • 10.0
    Exceptional

    I really enjoyed my stay at St. Helene. The staff was very polite and helpful! They recommended great places to dine (Oceanas and Cafe Flor de lis), allowed me to leave my luggage there free of charge while I ran some errands, and answered any questions I had. The room was very clean and unique decor! It didn't feel like a hotel (in a good way), more like a very relaxing get-away room. I will definitely stay here again!

    The only delta was that the television was fuzzy. I didn't bother asking to fix it, I mean it's probably an indicator that one should be out exploring nola instead of watching tv.

  • 6.6
    Good

    Location -balcony-

    They need a plan for parking perhaps a valet service or at the least, an arrangement with another facility. The chairs on the balcony need to be more comfortable. Trucks would park in front of the hotel and leave the coolers on the ownership should take steps to do something about idling trucks.

  • 7.8
    Fabulous

    The staff was friendly and professional. The hotel was recently renovated and is clean, airy and comfortable. The location is excellent. They have a nice little courtyard with a small but inviting swimming pool. I wasn't expecting any kind of breakfast, but they set up coffee and pastries every morning - nice touches, as were the complementary water bottles and pralines in the room upon check-in. Their in-room amenities such as soap, body wash, shampoo, conditioner, iron, ironing board and safe are more than adequate and add to a general sense of comfort. The rooms are spacious and tasteful.

    Upon arrival, there was a mix-up with the room assigned to me due to a guest who should've checked out but stayed an extra night. As a result, I spent a night in another room and then had to be moved the next day - a minor inconvenience which really only meant that I couldn't unpack right away. The staff moved my luggage for me while I was out. Also, my first room had no tv service. I was informed of this upon check-in. The elevator isn't working yet. This didn't bother me, but I can see how it might be troublesome to others. Sound travels quite a bit within the hotel. I recommend earplugs:)

  • 8.8
    Superb

    We loved the convenience of the hotel. It was very clean.

    I didn't like that the elevator was out.

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Highlights
8
FabulousBased on  43 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Lakefront (NEW)6.4 mi
NAS/Alvin Callendar (NBG)9.2 mi
Train
Union Station1.1 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room